Money Help A Victorian Government Initiative

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Step-by-step guides

MoneyHelp has produced three step-by-step guides. These provide you with a process to follow if you wish to make a request for changes by phone.

How to ask for a credit hardship variation by phone (MoneyHelp Step by step guide)(Word 28kb)

How to ask for a gas, electricity or water hardship variation by phone (MoneyHelp Step by step guide )(Word 28kb)

How to ask for a mortgage hardship variation by phone (MoneyHelp Step by step guide)(Word 28kb)

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  • © MoneyHelp 2010
  • Last Updated: 03/09/2010